As a client-centric business we have always focused on delivering the best investment outcomes for clients, and therefore welcome the FCA’s Consumer Duty. This new regulation aims to achieve higher levels of consumer protection in retail financial markets. The Duty will enhance the sharing of relevant information right across the supply chain ensuring that we are aligned with best practice and are all working together towards good customer outcomes.
Value Assessment and Target Market Information documents
These document are designed to provide you with the appropriate information to enable you to understand the key features of our solutions, our identified target market and expected distribution strategy.
What is Consumer Duty?
Effective 31 July 2023, the Consumer Duty is a new set of standards set by the Financial Conduct Authority (FCA).
Building on existing standards, it sets out to improve consumer protection by putting customers’ needs first, and setting higher expectations for the standard of care they receive from providers to build more trust across the spectrum of financial services.
A firm must act to deliver good outcomes for retail clients.